Privacy Policy

Who we are

Our website address is:


We use cookies in the operation of features of our website, to monitor traffic levels, and to improve our website. We use the following cookies:

Local Cookies

We do not use any cookies specific to the operation of our website.


We use Klaro to allow you to opt in to the non-required cookies we use on our website.

klaro – Duration 4 months – This is used to store your cookie consent preferences and prevent displaying the notice every time you view a page on our website, once you have accepted our policy.

Google Analytics

We use Google Analytics to monitor traffic levels, search queries and visits to this website. Google Analytics stores IP address anonymously on its servers in the US, and neither CIVIC or Google associate your IP address with any personally identifiable information.

We use 3 cookies related to Google Analytics:

_ga – Duration 2 years – This is used to distinguish users.
_gid – Duration 24 hours – This is used to distinguish users.
_gat – Duration 1 minute – Used to throttle request rate.
AMP_TOKEN – 30 seconds to 1 year – Contains a token that can be used to retrieve a Client ID from AMP Client ID service.
_gac_<property-id> – 90 days – Contains campaign related information for the user.

These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session. You can view the Google Analytics privacy policy here and you can choose to opt of Google Analytics.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What data do we collect?

We collect the following data:

  • Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

  • Voluntarily complete a form on our website.
  • Use or view our website via your browser’s cookies.

How will we use your data?

We collect your data so that we can:

  • Contact you regarding an enquiry you make through forms on our website
  • Email you with updates where you have requested to be subscribed.

How long we retain your data

If you submit a form it’s content and its metadata are retained indefinitely.

What rights you have over your data

If you have submitted a form on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Form data may be checked through an automated spam detection service.